Before we dive into 2026, let’s pause and reflect on what made 2025 such a meaningful year for ITS. It wasn’t just about momentum or milestones—it was about trust. Trust from our partners, our clients, and our team as we supported some of the world’s most important, high‑stakes assessment programs.

We stayed connected as a growing hybrid organization. We helped move the assessment industry forward through innovation. And we continued to build technology that makes exams more secure, reliable, and flexible.

Let’s rewind the highlights and how they’re shaping what comes next.

Helping Move the Assessment Industry Forward

We’ve never been comfortable standing still. The assessment industry continues to evolve, and we believe meaningful progress happens when we walk that path alongside our partners—thoughtfully, responsibly, and with a clear focus on what truly matters.

In 2025, we spent a lot of time listening, learning, and building. AI continued to reshape what’s possible, but using it the right way remained just as important as using it at all. The work we released this year wasn’t about change for its own sake—it was about helping programs grow, adapt, and stay strong in a changing landscape.

Here are a few areas where we saw that work come to life.

The Continued Evolution of Remote Proctoring with ProctorNow™

As programs look to expand access, they’re also working hard to protect the integrity of their assessments. That balance, growth without compromise, has guided the continued evolution of ProctorNow.

Throughout 2025, we focused on meeting candidates where they are while strengthening security and simplifying the experience for both candidates and program teams. The updates we released were shaped by real partner needs and real-world use, and we believe they represent an important step forward for remote proctoring done well.

🔗 We shared more about these enhancements in our post, Summer of More with ProctorNow™

AI as a Baseline—and a Game Changer

AI has moved from “what’s next” to “what’s expected,” and this past year we leaned into that shift across our platform. We invested heavily in enabling AI through SparkAI™, our AI-powered assessment capabilities designed to support, not replace, the people behind assessment programs.

From test development to quality checks, health monitoring, security insights, and surveys, AI is helping teams do more with less friction. People are still at the center of the process, but making their work easier and more impactful remains a top priority. And honestly, this is just the beginning.

Continuous Certification Gains Momentum

We continue to see strong momentum around Continuous Certification, and for good reason. Programs are looking beyond traditional, one-time testing models and toward approaches that support ongoing learning, engagement, and validation.

Candidates tell us this model feels more real, more relevant, and genuinely helpful. In 2025, we focused on streamlining our operations, supporting program growth, and making it easier for organizations to stay connected with their candidates over time.

Our partners want assessments to mean more and matter more. Continuous Certification is one of the clearest paths forward, and we’re excited to keep building toward that future together.

🔗 We explore this approach in more detail in our post, Certifying Confidence: A Better Way to Stay Current

Staying Connected as We Grow: Culture in a Hybrid World

That progress doesn’t happen in isolation. It’s shaped by the people doing the work and the culture that supports it.

As ITS continues to grow, our team is increasingly distributed across the country—some remote, some in‑office, all connected. The way we work may be flexible, but our commitment to culture remains rock solid.

Our annual in-office week, Bark & Bond, brought teammates together for collaboration, shared experiences, and face‑to‑face connection. From strategy sessions to team‑building moments, it reminded us that even in a hybrid world, spending time together matters and strengthens the relationships that power our work year-round.

That focus on people showed up again when ITS was named a Baltimore Sun Top Workplace for the 12th consecutive year. Because this recognition comes directly from employee feedback, it means a great deal to us. It tells us our team feels supported, engaged, and aligned with where we’re headed.

For us, being a Top Workplace year after year isn’t about the badge, it’s about creating an environment where people can do meaningful work, grow professionally, and stay connected, no matter where they’re working from.

Sharing What We’re Learning: Meet Rover

In 2025, we introduced Rover, ITS’s monthly newsletter and a fresh way to stay connected with our community.

Rover brings together expert insights, industry news, and product updates—all in one place. It’s your monthly snapshot of what we’re learning, building, and talking about, delivered with a bit of ITS personality.

As assessment continues to evolve at a rapid pace, Rover helps cut through the noise. It keeps you informed without overwhelming you and makes the conversation feel human, relevant, and easy to join.

🔗 Curious to see what we’re sharing each month? Subscribe to Rover

Earning Trust at the Highest Stakes

If there was one defining theme of 2025, it was trust. Across law, medicine, healthcare, and education, organizations are rethinking how assessment should work—and choosing partners who can support that evolution securely and at scale.

We were proud to partner with the National Conference of Bar Examiners (NCBE) to power the NextGen Bar Exam, supporting a modernized approach to licensure while maintaining the rigor, fairness, and security the legal profession requires.

That same trust was reflected in our expanded relationship with the National Board of Medical Examiners (NBME), supporting the delivery of the USMLE® and reinforcing ITS’s ability to scale reliably in high‑stakes medical assessment.

Throughout the year, we also worked alongside organizations like the PA Education Association (PAEA) and Inteleos, helping modernize assessment and maintenance‑of‑certification programs while keeping candidate experience and exam integrity front and center.

Together, these partnerships tell a clear story: when the stakes are high, organizations choose ITS to deliver assessments that are secure, scalable, and aligned with real‑world professional practice.

Industry Recognition for a Changing Certification Landscape

In 2025, Microsoft earned the IT Certification Council’s (ITCC) Innovation Award for its work with ITS and Pearson VUE enabling secure access to live, dynamic web resources during certification exams.

This recognition signals something bigger—it shows the industry is embracing the reality that professionals rely on approved resources to solve complex problems, and that modern assessments can mirror that without compromising security.

For us, it’s meaningful validation of a principle we’ve championed all along—assessments should reflect how people actually work, while upholding the highest standards of security, accessibility, and psychometric integrity.

Looking Ahead

As we close the chapter on 2025, we’re incredibly grateful—to our team, our partners, and our clients—for the trust they place in ITS. This past year reinforced our belief that meaningful innovation happens where people, technology, and purpose meet.

We’re excited to carry this momentum forward and continue shaping the future of assessment. Want to stay connected and see what’s next? Subscribe to Rover for the latest insights and updates.

Here’s to a remarkable year behind us and to making 2026 smarter, more secure, and more innovative, together.