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What Does ITS Do?

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Welcome, New Faces!

We hear it often at conferences and in virtual meetings: “You are the dog people.” Why, yes, we are! Our Baltimore office is dog-friendly. But did you also know that last year our talented team delivered over 25 million exams for clients? In this post, we’ll cover some basic questions we receive about ITS. Here we go!

What Does ITS Do?

ITS was brought to life in 1997 with the vision that testing can happen online. We still live by that vision and now reach millions of candidates around the world through an internet connection.

In those 27 years, we’ve matured as a company and strengthened our craft in exam technology and consultation. We create our solutions with the candidate top of mind, which enables our clients to implement a configurable solution that works best for them. Curious about why ITS was started? We made a video for that! Watch our President and CEO tell his story here.

What Business Problems Are We Solving?

Not to brag but solving complex testing problems is our thing. Our clients’ top five areas of interest are:

We’ve built our systems with these areas in mind. The ITS ecosystem all ties back to our item bank, Item Workshop, which is a hub for each delivered exam. Our flexible exam driver can deliver an exam just about anywhere, online or off: at home, schools and institutions, traditional test centers, and hospital training centers. Most models support different devices like desktops, mobile devices, and tablets.

See an Example of ITS at Work

Don’t just take our word for it! On average, our clients have been with ITS for nine years. Below are samples of work we collaborated with our partners on.

We’re happy you’re here. If you have questions for our team or think we could collaborate on an interesting project, send us a note at info@testsys.com.

Editor’s Note: This article was updated on September 5, 2024, to update the stats listed in this post such as years in business and exam delivery numbers.


About the Author

Amanda Crowley is the Director of Marketing at ITS. She has ten years of experience in assessment and is passionate about helping businesses with marketing strategy and brand building. Amanda holds a Bachelor of Science in Digital Audiences from Arizona State University and has earned multiple certifications from Google, LinkedIn, and Microsoft. As Marketing Chair for the 2024 and 2025 Innovations in Testing Conference (“ATP”), she collaborates with industry leaders and experts to promote innovation and best practices in testing. Amanda is a strong supporter of industry organizations such as ATP, ITCC, and I.C.E., and enjoys consulting locally in the Baltimore area. 

Connect with Amanda on LinkedIn.

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