What’s on your mind heading into I.C.E. Exchange 2026?

Exam security? AI? The future of recertification? Leading through change? Across 10 sessions, the ITS team is joining conversations around some of the biggest questions facing credentialing and assessment programs today.

We’ve organized our sessions around the conversations you may already be having within your organization. Find yours and add it to your I.C.E. EXG agenda.

If protecting exam integrity is keeping you up at night…

From AI-powered cheating tools and wearables to exposed exam content, the threats are changing fast. These four sessions tackle exam security from different angles, with practical ideas for staying one step ahead.

🔒 Exam Security Power Hour: Human Centric, AI Forward, and Security Aware
Presenters: Chris Glacken, Director of Innovative Technologies, ITS; Jarret Dyer, Surpass; Rachel Schoenig, Cornerstone Strategies; Jake Ritz, Ascend Learning
Get an up-close look at how modern cheating actually works and what programs can do about it. Explore emerging threats, experience some of the tools firsthand, and rethink what a layered security strategy can look like. View full details and add to calendar

🌐 Web Monitoring and Exam Integrity in the Digital Age 
Presenters: Chris Glacken, Director of Innovative Technologies, ITS; Vincent Lee, Professional Testing Corporation; Nadine McBride, NREMT
Your exam may be over, but your content could still be circulating online. Explore how web monitoring can help programs spot potential exposure and make smarter decisions about what happens next. View full details and add to calendar

🎮 Level Up Your Test Security: What the Credentialing Industry Can Learn from Video Game Cheating
Presenters: Pat Hughes, VP of IT Assessments, ITS; Chris Glacken, Director of Innovative Technologies, ITS; Bryan Friess, Pearson
What can test security learn from video games? Quite a bit, actually. Look outside the traditional assessment playbook for fresh ideas on detecting, preventing, and responding to increasingly sophisticated forms of cheating. View full details and add to calendar

👓 Wearables in the Testing Room: What Programs Need to Watch, Fix, and Ask to Protect Exam Integrity 
Presenters: Chris Glacken, Director of Innovative Technologies, ITS
Smart glasses and other wearables are changing the security conversation. In just 15 minutes, learn what to watch for, where vulnerabilities may exist, and what you should be asking your testing partners. View full details and add to calendar

If you’re figuring out what AI actually means for your organization…

The AI conversation has moved beyond “What can it do?” These sessions dig into a more useful question: “What can we actually do with it?”

🗣️ Continuing the Conversation: Generative AI in Test Development and Beyond
Presenters: Pat Ward, President and CEO, ITS; Liberty Munson, Microsoft; Marc Weinstein, Marc J. Weinstein PLLC; Erik Meyer, Pearson
The technology keeps evolving—and so do the questions. Join experts from across the assessment ecosystem for a candid look at what’s changed, what we’ve learned, and where generative AI could take testing next. View full details and add to calendar

🤖 AI for Lean Marketing Teams: Practical Ways to Increase Impact Across Content, Insights, and Strategy
Presenter: Maya Spence, Marketing Manager, ITS
Small team? Big expectations? See how AI can become a practical extra set of hands across content, research, analytics, discoverability, and campaign planning. You’ll leave with ideas you can take back to work and start using. View full details and add to calendar

If you’re rethinking what recertification could look like…

Longitudinal assessment looks different depending on where you are in the journey. This conversation brings those different perspectives together.

🔄 From Aspiration to Optimization: A Longitudinal Assessment Journey Across Organizations
Presenters: Ryan Howard, Director of Learning & Assessments, ITS
Hear directly from organizations at different stages of longitudinal assessment—from exploring the idea to years into implementation. Expect real lessons, different perspectives, and plenty of “we wish we knew this sooner.” View full details and add to calendar

If you’re thinking about how you lead through change…

Technology changes. Expectations change. Priorities change. These two conversations explore what it takes to lead organizations and people through all of it.

💡 Leading Through Disruption: How C-Level Leaders Are Shaping the Future of Assessment
Presenters: Pat Ward, President and CEO, ITS; Laura Peterson, Pearson; Stuart Udell, Prometric; E.W. Looney, BrightLink; Janet Garcia, ETS
What are assessment leaders paying attention to right now? Hear C-level perspectives on the forces reshaping the industry and how organizations are making decisions today with an eye toward what comes next. View full details and add to calendar

🌟 How You Show Up Matters: The Leadership Advantage of Positive Presence
Presenters: Brodie Wise, EVP of Business Development & Marketing, ITS; Pamela Ing, NPCB; Isabelle Gonthier, PSI and ETS; E.W. Looney, BrightLink
Leadership gets tested when the pressure is on. This candid conversation looks at how the way you show up can influence your team, shape difficult moments, and help people move forward through change. View full details and add to calendar

If you learn best by getting in the game…

Sometimes the best way to learn is to skip the slides and play along.

📺 Credentialing Jeopardy 2.0! A Game Show Experience to Sharpen Your Credentialing Insights
🎤 Presenters: Sandy Hogg, Director of Business Development, ITS; Frank Williams, Prometric
Credentialing knowledge meets friendly competition. Grab a team, put your expertise to the test, and see how much you know about everything from program growth and psychometrics to security and emerging trends. View full details and add to calendar

Keep the conversation going

Hear something that sparks a question? Have a challenge of your own you’d like to talk through? Stop by Booth #111 to meet the ITS team and keep the conversation going. We’ll see you in Providence!