Chris Glacken, Director of Innovative Technologies at ITS, recently lent his knowledge and expertise on security in exam delivery to the Institute for Credentialing Excellence. Chris wrote the article “Navigating Security in the Changing Landscape of Exam Delivery,” where he explained the prominent security challenges in remote exam delivery.
Here’s what you need to know:
Remote testing is here to stay: Thanks to the pandemic, remote testing is now the new normal. Candidates expect it, so it’s crucial for test providers to meet these demands.
Security challenges abound: Remote testing can make exams less secure. It’s not a one-size-fits-all solution. Each program needs to assess its security needs.
Wait, did you say less secure?
While remote testing options have become the norm, and this does offer flexibility, this also brings security challenges that aren’t present at a traditional, in-person test center. There are three major security risks to know about:
- Camera Workarounds: Cheaters can outsmart the camera by hiding devices or using virtual cameras. Implementing multiple cameras can help tackle this issue.
- Lockdown Browser Bypassing: Virtual machines and proxy testing can defeat lockdown browsers. Detection has improved, but there’s still a risk.
- Human Proctor Blind Spots: Proctor-to-candidate ratios matter. AI assistance tools and secondary proctors can help maintain quality monitoring.
Every day, new releases of AI tools and other technologies are announced. Each innovation introduces new threats to exam security. Be on the lookout for these new cheating techniques:
- Generative AI: Chatbots make proxy testing easier and less risky for cheaters. Generative AI lowers the barrier for developing cheating software.
- Software Manipulation: Cheaters can beat lockdown browsers by manipulating the operating system. This is concerning because these exploits can be sold to others.
Remote testing is now a permanent part of the exam delivery options. While it poses security challenges like camera tricks, browser bypasses, and AI cheating, there are ways of safeguarding your valuable exam content.